Privacy Policy
1. Introduction
Williams Psychological Services Ltd is committed to protecting your personal data and handling it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This privacy notice explains how we collect, use and protect your personal information.
2. Who We Are
Williams Psychological Services Ltd provides psychological assessment, expert witness services, supervision and coaching.
Data Controller: Williams Psychological Services Ltd
Contact: nfo@williamspsychologicalservices.co.uk
3. The Information We Collect
We may collect and process the following types of personal data:
• name and contact details (such as email and telephone number)
• information provided via website enquiries
• professional referral information
• information relevant to psychological assessment or services
• correspondence and communications
Where services are provided, we may process special category data, including information relating to mental health and wellbeing.
4. How We Use Your Information
We use your information to:
• respond to enquiries
• provide psychological services
• prepare reports (including expert witness reports)
• manage professional relationships and referrals
• maintain records in line with professional and legal obligations
5. Lawful Basis for Processing
We process personal data under the following lawful bases:
• Consent - where you have provided consent
• Contract - where processing is necessary to provide services
• Legal obligation - including court-related work
• Legitimate interests - for managing enquiries and services
Special category data is processed in line with UK GDPR requirements, including for the provision of health-related services.
6. Sharing Your Information
We may share information with:
• legal professionals (e.g. solicitors, courts)
• referring organisations
• other professionals involved in your care or case (where appropriate)
Information is only shared where necessary and in accordance with legal and professional requirements.
7. Data Storage and Security
We take appropriate measures to protect personal data, including:
• secure electronic storage
• restricted access to information
• use of secure systems and software
8. How Long We Keep Your Data
We retain personal data in line with professional, legal and regulatory requirements.
Retention periods may vary depending on the nature of the service provided.
9. Your Rights
Under UK data protection law, you have the right to:
• access your personal data
• request correction of inaccurate data
• request erasure of data (where applicable)
• restrict or object to processing
• lodge a complaint with the Information Commissioner’s Office (ICO)
10. Contact
If you have any questions about this privacy notice or how your data is handled, please contact: info@williamspsychologicalservices.co.uk
11. Updates
This privacy notice may be updated from time to time. The most recent version will always be available on this website.